Area Agency on Aging (AAA)

Meeting the Needs of our County’s Older Population
Our mission here at the Contra Costa County Area Agency on Aging (AAA) is to provide leadership in addressing issues that relate to older Californians, to develop community-based systems of care that provide services which support independence within California’s interdependent society, and which protects the qualify of life of older adults and persons with functional impairments, and to promote citizen involvement in the planning and delivery of service.

The AAA was formed in 1975 by the Contra Costa County Board of Supervisors to develop a system of care and support for adults aged 60 and older and adults with disabilities to lead independent and dignified lives in their own homes for as long as possible. Committed to identifying services and meeting unmet needs, the AAA works to coordinate existing programs and develop new services, by partnering with community organizations and pursuing funding resources which would help to enhance or create new programs.

Caring for Seniors

Transportation Assistance
  • Volunteers provide assistance with transportation by running errands or transporting seniors to various appointments, shopping, or other needed trips, which would not be possible without this service.
    Senior Helpline Services

Meal Programs
  • Our Senior Nutrition Program serves an average of 16,000 meals a month at 21 different café sites throughout Contra Costa County. Transportation is provided to these centers for those who cannot drive to a site on their own. A registered dietician presents nutritional education programs at each of the congregate meal sites.
    Health Services - Nutrition Program
  • More than 2,000 homebound seniors over 60 receive home delivered meals at least five days a week through the Senior Nutrition Program. On average, 19,000 meals are delivered each month to all areas of the county, from Richmond to Brentwood.
    Health Services - Nutrition Program

Counseling Services
  • Health Insurance Counseling and Advocacy Pprogram (HICAP) provides seniors and disabled people with free assistance with Medicare concerns, paperwork involving medical bills and claims, HMO’s, Medicare Supplemental Insurance, nursing home insurance and legal appeals.
  • HICAP provides individual counseling at convenient locations in Contra Costa County or at a person’s home, if needed. The counselors also help with problems regarding denial of medical care, insurance policy analysis and prescription drug coverage. HICAP is a program of the California Department of Aging and Contra Costa County.
    Contra Costa County HICAP
    California Department of Aging HICAP

Legal Services
  • Legal services, consultation, advice, administrative representation and advocacy by attorneys and legal support staff are available to individuals aged 60 and older with law-related problems, such as consumer fraud or housing issues.
    Contra Costa Senior Legal Services The Elder Law Center

Community Advocacy
  • The Advisory Council on Aging (AAA) may have up to 40 members who advise AAA and make recommendations to the Board of Supervisors. They act as advocates for older people and review the funding of program operations for seniors. Call Beverly Wallace, Chair of Membership Committee, at 510-223-1824 or Susan Brown at 925-313-1580 if you are interested in becoming a member of the Council.
    Contra Costa County Advisory Council on Aging
  • AAA provides grass root economic support to three senior coalitions serving the western, central and eastern geographical regions of the county. The coalitions provide services specifically tailored to meet the needs and interests of their particular constituency.
    West County Senior Coalition
    Central County Senior Coalition
    East County Senior Coalition
  • The Information and Assistance call center provides seniors and their families with information on community services and programs that help solve the problems faced by our older population. By linking people with appropriate services, the program empowers them to make good choices and enhance the quality of their lives.

    Services rendered include telephone counseling regarding available resources. Staff maintains up-to-date computer resource listings on areas of concern such as housing, transportation, care giving, adult day care programs, help in the home, and health issues. Information and Assistance provides resource guides, fact sheets and helpful literature.

We assist adults and people with disabilities to maximize self-sufficiency, safety and independence.
For more information on AAA or other programs offered in our community, please call Information and Assistance at:

  • Land-line callers from inside Contra Costa County: (800) 510-2020
  • Outside Contra Costa County or from cell phones (925) 229-8434

For additional information on the Contra Costa County Area Agency on Aging
you may contact:
Jaime Ray ()
400 Ellinwood Way
Pleasant Hill, CA 94523
(925) 602-4172
Fax (925) 602-4178

Other Helpful Information
California Department of Insurance provides free informational guides developed specifically for seniors.  Please visit their website here:

California Department of Insurance - Senior Information Center & Guides