Update on County Offices and Services

Please note that because of the Public Health Order, our ability to respond may be limited and delayed. Please be patient. We will do the very best we can to provide service to you. 

See the list below for office updates and any service changes for County Departments. For the latest information, please check with the specific department or program.

Agriculture / Weights & Measures:
Agriculture/ Weights & Measures is open for County business, but closed to the public. 

Phone: 925-608-6600
View Agriculture/Weights & Measures for latest updates.

Buchanan Field and Byron Airport remain open for essential operations. Airport administration offices are open, but closed to the public. Administration offices hours will be Monday – Friday, 9 am to 4 pm.
Phone: (925) 681-4200
Email: airport.team@airport.cccounty.us

Airport Operations Staff will be on duty 7 days a week from 7 am to 11 pm.
Phone: 925-681-4221.
Visit Contra Costa County Airports for latest updates.

Animal Services:
Visit Animal Services for latest updates.

Phone: 925-608-8400
Email: asdweb@asd.cccounty.us

Assessor’s Office:
The Assessor’s Office is closed to the public from March 16 to April 7, 2020.
Visit Assessor’s Office for latest updates.

Child Support Services:
Please note that our ability to respond may be limited and delayed. Please be patient. We will do the very best we can to provide service to you. Customers can continue to use one of these options to contact us:

Text:  925-268-8429
Phone:  1-866-901-3212
Email:  childsupport@dcss.cccounty.us.
Customer Connect:  http://www.childsup-connect.ca.gov/
Visit Child Support Services for latest updates.

Clerk of the Board of Supervisors:
Starting March 17, 2020 through April 7, 2020, the Clerk of the Board will operate on a modified schedule, and will be open Monday - Friday from 10 am to 2 pm.

Email: During non-public hours, please email clerkoftheboard@cob.cccounty.us and a member of our staff will contact you as soon as possible.
Visit Clerk of the Board of Supervisors for latest updates.

Clerk-Recorder/Elections Division:
The Clerk-Recorder-Elections Department remains open to provide essential services, but access to buildings and in-person services is limited. Public access is limited to the Elections Division by appointment only. For more information on the impact of specific services offered by the Clerk-Recorder’s office, please click here.

Conservation and Development (DCD):
Department of Conservation and Development will continue to process certain applications and permits, and to perform construction inspections for certain projects with active building permits. DCD will continue to operate other programs and services to the extent possible by working remotely, but please be patient given the extreme limitations this presents.

Phone: Please call (925) 674-7200 with questions, to schedule an inspection for an active building permit, or to discuss procedures for submitting new applications.
Visit Department of Conservation and Development for latest updates.

Contra Costa Health Services (CCHS):
Contra Costa County Health Services Department and its Health, Housing & Homeless Services (H3) remain operational.
Visit cchealth.org/coronavirus for latest updates. For other Health Services, visit cchealth.org for service updates.  

Health Call Center: 1-844-729-8410 open 8 am - 5 pm, seven days a week. Assistance available in English and Spanish.

County Administration:
County Administration is open for County business, but closed to the public.
Office of Reentry and Justice is open for County business, but closed to the public.
Office of Communications & Media and Contra Costa Television are open for County business, but closed to the public. Contact us at Email: CCTV@contracostatv.org.
Risk Management Office is open for County business, but closed to the public.

District Attorney:
All District Attorney offices are closed to the public at this time. As of now, our phone lines remain open.

Phone: 925-957-2200.
Visit District Attorney website for latest updates.

Employment & Human Services (EHSD):
Employment & Human Services has emergency protocols in place to ensure we deliver the services our customers need, as well as some expedited services for our most vulnerable community members.

Visit Employment & Human Services for latest updates.

Human Resources:
Human Resources Department is open for County business, but has limited in-person access to pre-approved appointments only with social distancing protocols. No other in-office services at this time.

New recruitments and referred lists will be limited to positions essential to emergency response requirements. Questions should be emailed to the HR Analysts assigned to each department.

Employees will continue to have access to the online Employee Self Service functions.

Library Services:
All 26 County Libraries remain closed to the public. Patrons have online access eBooks, eAudiobooks, streaming movies, and more.  

Phone: For questions about Library services or account information, contact the library via Chat Monday through Friday from 10 am to 5 pm or call (800) 984-4636.
Visit ccclib.org for latest updates.

Probation Department:
Until further notice, Probation field offices in Antioch, Martinez and Richmond will not be accessible beyond the public lobbies. The Probation Department Field Services Division remains in operation with limited services. Deputy probation officers are on duty and available for contact via telephone.

The West County field services office in Richmond will be relocating from 1275 A. Hall Avenue to 3095 Richmond Parkway Suite 210, effective Friday, April 10. The new telephone number for this location is (510) 942-3400.

Personal visitation has been suspended until further notice at the County Juvenile Hall and the Boy’s Ranch. However, essential professional visits will continue with proper health screening beforehand. A health screening tool is being implemented for individuals who are booked into custody at either of these facilities. 

Phone: (925) 313-4000 
Visit Probation for latest updates.

Public Defender:
The Office of the Public Defender in Martinez will remain open. All others offices will remain closed to the public. For a list of Public Defender FAQs, please click here

Visit Public Defender for latest updates.
Visite Public Defender para más información.

Public Works:
Public Works will be limiting activities in public areas to essential business only to comply with the order and to reduce unnecessary person to person contact. This is to help protect our customers and employees. Public Works staff will be available Monday – Thursday 7 am - 5 pm, Friday 7 am – 4 pm, closed 12 pm -1 pm on Fridays only.
Phone: 925-313-2000
Email: Public Works

Visit Public Works for latest updates.

Sheriff’s Office:
Sheriff’s Office information: cancellation of jail visits because of coronavirus. To prevent the spread of COVID-19 into the Contra Costa County detention facilities, the Office of the Sheriff has temporarily canceled all professional, official, and social visits at the Martinez, West County, and Marsh Creek Detention Facilities. However, attorney visits will continue with access to non-contact visit rooms only. The cancellation will be reassessed as conditions change.

Visit Sheriff’s Office for latest updates.

Superior Court:
Superior Court of California is not a County office.The Chief Justice of the California Supreme Court has issued an emergency order providing that, at least until April 1, 2020, the court closure will have the effect of being a public holiday as far as statutory or other timelines are concerned. For more information, please click here

Treasurer Tax-Collector:
The Treasure Tax-Collector Office is open for County business, but closed to the public. Walk-in payments are not allowed. To communicate with the office, please email taxinfo@tax.cccounty.us. A representative will reply as soon as possible. Property tax payments can only be accepted by U.S. postal services, through our automated phone system at (925) 957-5280, or online. If you need a receipt for proof of payment, a copy of your tax bill with the installment’s payment date is available in View Bill under Account Lookup. Thank you for your understanding and cooperation. The 2nd installment of Secured property taxes is due no later than Friday, April 10, 2020. We wish you and your household peace and protection during this time. 

Read Media Release 3/25/2020 (PDF).
Visit Treasurer-Tax Collector for latest updates.

Veterans Service Office:
All office locations are currently closed to public for safety.

Email: Veterans@vs.cccounty.us
Visit Veterans Service Office for latest updates.