Resources For Impacted Businesses

Contra Costa County Small Business Call Center


A new call center is now available in Contra Costa County to connect businesses and workers with helpful federal, state and local programs. This includes providing resources and referrals on loans and grants, unemployment insurance, payroll subsidies, and other critical concerns.   

Small Business Call Number: 833-320-1919
8:30 am to 5 pm - Monday through Friday


Federal Economic Injury Disaster Loan Program
U.S. Small Business Administration (SBA)

The SBA is offering low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of COVID-19. The program offers an interest rate of 3.75 percent for small businesses and 2.75 percent for non-profit organizations, with long-term repayments up to a maximum of 30 years. The deadline for the Economic Injury Disaster Loan is December 16, 2020.

Businesses can apply on the SBA Disaster Loan Assistance website, or mail completed applications to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. For application assistance, call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov. Individuals who are deaf or hard-of-hearing may dial (800) 877-8339.

For more information about available SBA resources and services, visit the SBA’s COVID-19 website.

Online Webinars for Coping with COVID-19
Contra Costa Small Business Development Center (Contra Costa SBDC)

The Contra Costa SBDC has created this Online Webinars for Coping with COVID-19 page to provide tools for navigating the economic difficulties posed by COVID-19, including step-by-step directions on filing an application for the SBA Economic Injury Disaster Loan. For personalized assistance, businesses can call (925) 222-5228 or email admin@contracostasbdc.org.

State COVID-19 Resources
Governor’s Office of Business and Economic Development (GO-Biz)

The Governor’s Office of Business and Economic Development has compiled helpful information for employers, employees and all Californians as it relates to COVID-19. The COVID-19 resource page includes information about the State of California’s small business loan programs and tax relief programs. 

Loan programs listed on the resource page include the IBANK’s Disaster Relief Loan Guarantee Program for loans up to $1 million and the Jump Start Program for loans up to $10,000. In addition, the California Capital Access Program encourages financial institutions to make loans to small businesses experiencing difficulty obtaining financing.

On April 2, Governor Gavin Newsom announced OnwardCa.org , a one stop resource for Californians impacted by job loss due to COVID-19 pandemic. It includes a “Dynamic Matching System” to match your profile and needs. Losing your job amidst a pandemic is traumatic. OnwardCA is a resource that has been rapidly deployed by a broad coalition of companies, foundations, and humans who want to help. Help you get money or groceries or child care; help you upskill, reskill, or refresh; and help you land a great new job.


Resources for Workers and Employers Impacted by COVID-19
California Employment Development Department (EDD)

The EDD has created a centralized COVID-19 resource page for both workers and employers impacted by COVID-19. Workers experiencing reduced hours, as well as those who must miss work to receive treatment or care for sick family members or children during school closures, will find helpful resources. The resource page also includes information for self-employed/independent contractors.

Employers who are experiencing a hardship due to COVID-19 will find helpful resources related to tax relief, such as a 60-day extension to file state payroll reports and deposit payroll taxes, and potential closure or layoffs. For example, the Work Sharing Program, a form of unemployment insurance, helps employers reduce hours as an alternative to layoffs. Also, employers facing potential closure or layoffs can receive help through the local workforce development board’s Rapid Response Program.

Note: Businesses interested in the Rapid Response Program should contact the Workforce Development Board of Contra Costa County: Patience Ofodu, Business Services Manager, (510) 453-6950, pofodu@ehsd.cccounty.us.

Interim Guidance for Businesses and Employers
Centers for Disease Control and Prevention (CDC)

The CDC has published interim guidance on what is currently known about COVID-19 and how businesses and employers can plan, prepare, and respond to the disease. The guidance is of particular importance to essential businesses still operating during the shelter-in-place order. Visit the CDC website to view the interim guidance for businesses and employers.

Resources for Employers and Workers 
California Labor & Workforce Development Agency (LWDA)

LWDA is an executive branch agency that provides leadership to protect and improve the well-being of California’s current and future workforce. The agency has created this centralized COVID-19 resource page to help workers, employers, and families access information and assistance.

Requirements to Protect Workers from COVID-19
California Division of Occupational Safety and Health (Cal/OSHA)

Per Cal/OSHA’s Aerosol Transmissible Diseases (ATD) standard (section 5199), employers must protect workers exposed to airborne infectious diseases such as COVID-19. CAL/OSHA’s COVID-19 resource page offers guidance to help employers comply with safety requirements and to provide workers with information on how to protect themselves.

FAQs on Laws Enforced by the California Labor Commissioner’s Office
California Labor Commissioner’s Office

The mission of the California Labor Commissioner’s Office is to ensure a just day’s pay in every workplace in the State and to promote economic justice through robust enforcement of labor law. To help employers and employees understand their obligations and rights, the California Labor Commissioner’s Office has created this COVID-19 FAQs for Labor Laws page.

FAQs for California Employers
California Employers Association (CEA)

CEA is a not-for-profit employers association that provides support services to businesses in California. The employers association has created this COVID-19 FAQs for California Employers page to help employers understand their workplace obligations.